Wait 2-7 days for a response and refund (see the tips below on how to get a positive result) Type a reason and explain why you believe you should get a refund Log in to your Apple ID account to see your last 90 days of App Store purchasesĬhoose 'Meant to purchase a different item' or 'Didn't mean to purchase this item' Open the iTunes Receipt Email: 'Your receipt from Apple.'Ĭlick the link to 'Report a Problem' for the app that you want to be refunded in the receipt email Apple sends this email receipt after any purchase on the App Store, iTunes, or Apple TV (you can use these steps for iOS apps too).įollow the step-by-step guide to request your refund for any Mac App Store purchase: The easiest way to request a refund is using the 'Your receipt from Apple' email.

5 Tips for Successful Mac App Store Refunds.

Warning: Your Refund Request May Rejected.

Note: You can only request refunds for Mac (or iOS) apps you purchased in the last 90 days. You need to have a valid reason for the request-it's not a way to get free apps or trials-but if you accidentally buy an app, buy the wrong app, or don't get the app (wrong macOS version), you can get your money back. If you have a problem with a Mac app you purchased from the Mac App Store, you can request a refund directly from Apple.

Ratings and reviews won't dramatically change Apple's image, but they likely won't hurt.How to get a refund for Mac App Store purchases and in-app purchases isn't clear, but it is possible within 2-7 days! On top of an Epic lawsuit that could soon force Apple to alter App Store policies, the iPhone maker has preemptively stopped favoring its own apps in rankings and reduced its cut of small developers' apps revenues. It might likewise see this as another way to improve public perception of the App Store. The change treats Apple's apps more fairly, and might even be useful to help the company spot and respond to criticism. Like with third-party software, some customers are using the ratings and reviews to gripe about technical issues instead of design. Maps has only partly mended its early reputation with a three-star rating. Apple's Podcasts client is sitting at two stars as of this writing, while Apple News is sitting at 2.3 stars. However, it won't surprise you to hear the ratings are relatively low. The volume of reviews is relatively low compared to equivalent third-party apps that have been around for years, like Gmail or Google Maps. If you want to laud improvements to Maps or trash Mail, you can. 9to5Mac notes Apple has quietly enabled App Store ratings and reviews for its own software.

Apple is now treating its apps more as equals, though. You've the option to re-download Apple's in-house apps for a while, but you haven't been allowed to write App Store reviews for them like you can for third-party titles.

The mac app store